Managing Conflict

Do you find yourself dealing with conflict in your workforce? Would you like to be the one who can step up and minimise the potential negative impact which can arise from disagreements?

During this workshop, you’re going to key four key concepts: 

Introduction to Conflict – What is this and why is it important to understand? You’ll also learn the different types of conflict

Strategies for Dealing with Conflict – We’ll introduce the Thomas-Kilmann instrument and why it’s important to look for wins in situations 

The Conflict Resolution Process – What this means and how it creates facilitation success 

Conflict Resolution Toolkit – The four main points for your toolkit and learning to set the scene for success

After completing this six-hour workshop, you’ll gain The Training Hub Certificate in Managing Conflict. 

Are you ready to step up and manage the conflict within your workplace? 

Your journey begins here, let The Training Hub take you forward.